A natural disaster has affected my home. What steps should I take?

First, ensure the safety of family and anyone else occupying your residence. Be sure the dwelling is safe before returning to inspect any damage. From there, please use the following checklist of next steps:

1. Record the details of any damage (with photos, if possible)

2. Contact your homeowner's insurance agent to file a claim

3. Contact FEMA to register for assistance at www.disasterassistance.gov or (800) 621-3362

4. Call Northpointe Bank at (888) 672-5626 to report your insurance claim and learn what payment assistance programs may be available to you