Why was my mobile deposit rejected?

There are several reasons your mobile deposit may have been rejected. Typically this occurs as a result of one of the following:
(1) The image was not legible
(2) The check was not properly endorsed
(3) We do not accept 3rd party checks

We attempt to contact all customers when a mobile deposit has been rejected. If you need to reach us regarding a rejected mobile deposit email us at banking@northpointe.com or call us at (888) 672-5626.