I believe there is an error ("Notice of Error") related to the servicing of my mortgage loan. Who should I contact?

If you believe there is an error ("Notice of Error") or if you need additional information ("Requests for information") related to the servicing of your mortgage loan, you must send a written Notice of Error or Request for Information to the following address:

Northpointe Bank

Attn: Vice President of Loan Servicing

5303 28th Street Ct. SE

Grand Rapids, MI 49546

Please include your name, loan number and sufficient detail to inform Northpointe Bank of the basis of your Notice of Error or Request for Information.