Why was my payment reversed?

In the event of a payment reversal, we mail you a letter to advise the payment is still due and to provide additional details on why the payment was reversed. Payment reversals can occur for multiple reasons such as:

• An invalid routing number or account number

• Insufficient funds in the payment account

• The paying bank blocked the transaction

If a payment has been reversed, we recommend contacting us as soon as possible to make payment arrangements to prevent the possibility of late fees and/or late credit reporting.